A Message From
Our President & CEO
IMPORTANT PUBLIC NOTICE
Friday, March 20, 2020
We at Cayuga Mutual Insurance Company recognize the heightened concerns over the rapidly changing COVID-19 pandemic. Our primary concern is protecting the health of our employees, members and community. We will make all attempts to conduct your business as seamlessly as possible in these trying times but realize reducing the number of “touchpoints” is paramount to preventing the spreading of this disease. With this concern in mind, we have executed our Business Continuity Plan.
Cayuga Mutual’s business hours remain Monday to Friday, 8:30 am to 4:30 pm, however, the OFFICE IS CLOSED TO ALL VISITORS. Members and Guests are urged to make an appointment should they wish to transact business or meet with Cayuga Mutual personnel. These restrictions, while only temporary, will remain in effect through to April 6th, 2020. We will be functioning with reduced staff and agents in the office, as most will be working from their bases.
Individuals may contact the office through the following methods:
Payments can be made through our website or by phone. Should you have any questions or concerns over claims, payments or coverages, please contact the office or your agent. A listing of all agent’s email addresses is located on our home page.
We thank all those affected by these measures for their patience and understanding and hope this situation is soon behind us.
President and CEO