CLAIM 
In the unfortunate event that something does happen we are here to help you every step of the way.
Depending on when you call, use one of the following phone numbers below. Alternatively, complete and submit the online form. Include as much information as possible. This will help us process your claim more efficiently.
Once we have received your claim one of our adjusters will contact you as soon as possible.
Hours and Contact Numbers
Monday: 8:30 AM to 4:30 PM
Tuesday: 8:30 AM to 4:30 PM
Wednesday: 8:30 AM to 4:30 PM
Thursday: 8:30 AM to 4:30 PM
Friday: 8:30 AM to 3:00 PM
Saturday: Closed
Sunday: Closed
Local: (905) 772-5498
Toll Free: (800) 567-3381
After Hours
Toll Free: (877) 488-6642
*The office is closed for all statutory holidays however you can reach us through our 24-hour claim line.
Disclaimer: By providing my phone number to Cayuga Mutual Insurance Company, I agree and acknowledge that Cayuga Mutual Insurance Company may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP”, assistance can be found by texting “HELP”. For more information on how your data will be handled please see our Privacy Policy.