ABOUT US 
Your Mutual
The basic tenets of mutual insurance in Ontario have not changed much since the beginning.
Community based, mutual companies are directed and operated by their Policyholders. The mutuals are governed by a Board of Directors elected from among the Policyholders. The Board appoints the Officers of the Company.
In return for agreeing to secure Policyholders against loss, the Company collects premiums. This fund, together with income from investments, is used to pay losses sustained by the Policyholders as well as the expenses of running the Company. Any surplus either remains in the Company’s surplus account or may be refunded to Policyholders at the discretion of the Policyholder Directors.
The concept is of community, protected.
BOARD OF DIRECTORS 
Allan Hedley
Board Director
Allan was appointed to the Board of Directors in 1985 and served as Chairman in 2004-2005 and 2012.
Allan resides with his family in Canfield.
Mark Comley
Director
Mark Comley was appointed to the Board of Directors in 2007 and served as Chairman in 2014.
Mark and his family reside on their farm in Ancaster.
Tim Montague
Past Chair
Tim was appointed to the Board of Directors in 2016.
Tim is employed in the agribusiness sector and is actively involved with the family farm. He resides with his family east of Jarvis.
Harold Meadows
Director
Harold was appointed to the Board of Directors in 2006 and served as Chairman in 2013.
Harold resides with his family in Cayuga.
Mike Falk
Director
Michael was appointed to the Board of Directors in 2020.
Michael is the Director of International Sales at Battlefield International, a manufacturer of innovative hardware solutions for aerospace and defense applications.
Michael, his wife Paula and their four children currently reside in Hagersville.
Jeff Potter
Board Chair
Jeff was appointed to the Board of Directors in 2016.
Jeff works in the real estate industry as a sales representative. Jeff and his wife Trish currently reside on the outskirts of Cayuga and have two sons.
Wendy Brohman
Vice Chair
Wendy was appointed to the board in October of 2018 to replace the retiring board member, Jerry Keunen.
Wendy retired from a 40 year career in Diagnostic Imaging at Hamilton Health Sciences. She is an active member of the Paramount Drive Alliance church and lives on a small farm in Binbrook with her husband.
Mike Horvath
Director
Michael was appointed to the Board of Directors in 2020. Michael owns Digital Envy, a digital marketing agency that helps local businesses grow their business online. Michael, his wife Lori and two daughters reside in Ancaster.
MANAGEMENT TEAM
Stephen Quinn
President & CEO
Stephen joined the company in 2002 and was appointed Chief Executive Officer in 2014.
Stephen holds both a Bachelor of Arts Degree with Honors from Wilfred Laurier University and a Diploma in Business Administration. He holds his Chartered Insurance Professional (CIP) and Canadian Risk Management (CRM) designations.
Stephen and his wife reside in Caledonia.
Irene Huitema
Board Liaison Officer & Building Manager
Irene joined the company in 1996 and was appointed Underwriting Manager in 2014.
Irene and her family reside in Cayuga.
Rosanne Belliveau
Chief Human Resource Officer
Rosanne joined the company in 2004, was appointed Human Resource manager in 2014, Assistant General Manager in 2017, and subsequently Chief Human Resource Officer in 2021.
Rosanne and her family reside in Cayuga.
Myles Tonnies
Chief Information Officer
Myles joined our Cayuga Mutual team in 2021 as our Systems Administrator.
Born in Niagara, Myles has settled in Haldimand, calling it his home.
Myles and his family reside in Caledonia.
Melissa McColeman
Chief Financial Officer
Melissa joined the company in 1999 as a co-op student, and after several years in the mutual insurance community, she returned to Cayuga Mutual in 2020 as Chief Financial Officer.
Melissa holds an Honours Bachelor of Commerce Degree from Laurentian University and is a life-long Haldimand County resident who resides in Cayuga with her family.
Paul Tiller
COO & Claims Manager
Paul commenced his insurance career working for a national independent adjusting firm. He has handled all lines, but over time began to focus on Commercial liability and property claims.
Losses handled include many large complex claims to structures as well as liability claims involving amusement rides. He remained as an independent adjuster for 31 years and held positions including General Adjuster, Manager, VP of Operations for Ontario and National Technical Director.
He holds his FCIP with a Claims Management major, is a Fellow Chartered Loss Adjuster and a Fellow of the International Federation of Adjusters Associations.
Stacey Aitchison
Underwriting Manager
Stacey joined the company in 2020 as our Property & Commercial Underwriting Manager bringing with her many years of insurance experience.
She is a Business Insurance Graduate and holds her Chartered Insurance Professional (CIP) designation.
Stacey grew up in Haldimand County, and now resides with her family in Hagersville.
Renee Wardell
Sales Team Manager
Renee joined the company in 2013 as a property underwriter and was appointed Sales Team Manager in 2021. Having received a broker’s license in 1989 and CAIB designation in 2000, Renee is a life-long resident of Haldimand. Renee lives in Fisherville with her family and is an executive member of Fisherville Minor Sports and Cayuga Minor Hockey.
AGENTS
Barb Currie
Agent
Barb was born and raised in Haldimand and now lives in Cayuga. She joined Cayuga Mutual in 2010 after working as an insurance broker for 14 years.
Education has played a key role in her development in the insurance industry, obtaining the CAIB designation.
She is active in different local minor sports organizations such as Cayuga Minor Hockey & Six Nations Minor Lacrosse.
Email Barb:
Dale Killins
Agent
Dale joined Cayuga Mutual in 2003. Dale was born and raised on a beef and hog farm in the Smithville area and continues to operate a cash crop farm and volunteers with the West Lincoln Fire Department.
Dale and his family reside just outside of Smithville.
Email Dale:
Emily Russell
Agent
Born and raised in Niagara in a family with generations of experience in the insurance industry, Emily joined Cayuga Mutual in late 2022. With previous mutual and broker experience, Emily will ensure your hard-earned assets have accurate and adequate insurance coverage. Emily currently resides in Wellandport with her daughter and enjoys spending time on the golf course and at her cottage.
Email Emily:
Jake Smith
Agent
Joining Cayuga Mutual in 2015 with a few years of insurance experience, Jake believes in getting to know and building relationships with his clients while keeping their best interest at heart.
Growing up in Haldimand, Jake now resides in Fisherville. When not at work, Jake can be found spending time with family and friends or on the golf course.
Email Jake:
Jaden Brownell
Agent
Jaden entered the insurance industry shortly after graduating from the Fanshawe College, Business insurance program and he hasn’t looked back since. Jaden joined Cayuga Mutual in 2021 as a Customer Service Rep and has recently moved to an agent’s role. While actively pursuing his CIP designation, Jaden resides in Caledonia and volunteers with the Caledonia Athletic Softball Association, and the Caledonia Lions.
Email Jaden:
Krista Neill
Agent
Krista joined Cayuga Mutual in 2010 with a background working in Insurance and Financial Services since 1995.
She has completed a Business Administration Diploma through Mohawk College, a Bachelor of Business Administration Degree through The Open University of British Columbia, and holds a Chartered Insurance Professional (CIP) Designation.
Krista enjoys volunteering for Senior Support Services through the Community Support Centre Haldimand-Norfolk and is also part of 100 women Who Care Haldimand.
Originally from Prince Edward Island, she loves the small town feel of Caledonia, where she resides with her family.
Email Krista:
Rebecca Flatt
Agent
Rebecca joined Cayuga Mutual in 2022, bringing 4 years of insurance experience, and years of customer service.
A General Business program graduate from Niagara College and an Insurance Co-op Program graduate from Mohawk College, Rebecca has also obtained her Chartered Insurance Professional (CIP) designation.
Rebecca was born and currently resides in Dunnville, and when not working, can be found enjoying the outdoors with her family.
Email Rebecca:
Starr Doleman
Agent
Starr joined Cayuga Mutual in 2013 after spending more than 20 years in the automotive aftermarket industry.
She graduated from the Mohawk College Insurance Program with an Honours Diploma and holds a Chartered Insurance Professional (CIP) designation.
When not spending time with family and friends, including her five Grandchildren, Starr loves helping out local charities including planning and organizing craft shows for fundraising.
Email Starr:
Trent Byleveld
Agent
– Trent was born and raised in Cayuga and currently resides in York. He graduated from the Insurance Coop Program at Mohawk College and just recently completed the Chartered Insurance Professional (CIP) designation.
Email Trent:
Charlene Croft
Agent
– Charlene Joined Cayuga Mutual in 2023, bringing 30 years of insurance sales experience with her. A lifelong resident- born and raised in Haldimand, Charlene and her family currently live in Fisherville.
Email Charlene Croft: